One in a series of reports on public service studies by academic libraries that are being administered by the Office of Management Studies (OMS) of the Association of Research Libraries (ARL), this report on the self study of the Michigan State University Libraries includes a brief description of the overall project and an executive summary of the…

This report describes a survey of 942 California State University, Northridge, (CSUN) library patrons conducted from March 15 through April 15, 1987. The survey was administered by student interviewers who approached patrons exiting the two CSUN libraries and asked them questions from the survey questionnaire. Survey findings are briefly…

Describes the research objectives, rationale, methodology, and findings of a model program developed at the Northwestern University Library, which examined whether online catalogs require instruction and, if so, how that instruction would be best delivered. (CLB)

Describes a computerized reference and bibliographic instruction system currently under development at the University of Waterloo Library. The functions of the system, which will include query negotiation, suggestions for research strategies, referral to appropriate reference materials, information on library services and locations, and library…

This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…

This study conducted at Texas A&M University compares two types of training approaches using ERIC SilverPlatter (ERIC SP). Education students received either: (1) a one hour training session on basic search commands and strategies, or (2) a four page instructional handout that described basic search commands, Boolean logic, and special…

This study investigated four general areas of concern at the University of California, Santa Barbara (UCSB) Library: (1) the characteristics of the library's present and future user population and the identification of its needs; (2) the role and program configuration of user education in the future; (3) methods for increasing user awareness of…

Librarians should adopt a teaching role to instruct users in microcomputer literacy, as microcomputer laboratories and software collections are increasingly a part of academic libraries. University of Wisconsin-Parkside has provided microcomputer orientation workshops and faculty seminars in their microcomputer lab for students, faculty, and…

The administrator of the library of the future will be concerned with costs of new services, while the scholar will see a knowledge explosion within his or her own lifetime. Librarians must help scholars stay informed of new developments in their respective disciplines and teach them new techniques to access materials. (CDD)

This report summarizes the experience of the university library of the Technische Universitat Wien (University of Technology, Vienna, Austria) in offering one-hour orientation lectures, including guided tours of the library, to groups (up to 15) of new library users at the beginning of each winter term for the past six years. The design of the…

Created for use in a workshop designed to increase knowledge and improve understanding of the role of the media coordinator, this manual details the process, and provides the instrument, to be used in the evaluation of school media coordinators in North Carolina. Guidelines provide brief descriptions of each of the six major functional…

Discusses the need to teach undergraduate students the critical thinking processes necessary to formulating and researching a topic, rather than the technicalities of online catalogs. The development and design of an online catalog at Dickinson College, which forces students to make informed choices throughout the search process, is described.…

In an effort to link information literacy and resource-based learning to cultural pluralism, faculty and librarians at Seattle Central Community College (Washington) revised an English composition course and a library skills course, linking their content of documented writing and literary research methods. Students must enroll in both courses.…

Technological advances have changed our definitions of literacy and our ways of preparing academically literate individuals. Over four years, formal evaluation of a Cornell University (New York) library-based information literacy instruction program and experiments using different instructional models has increased understanding of the concept and…

This report presents background information on library issues in California Community Colleges (CCC); identifies the relationship between the mission of the colleges and the Library Science discipline; and describes the qualifications, roles, and responsibilities of library faculty. Following a brief introduction, the first section of the report…