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ERIC Number: ED675743
Record Type: Non-Journal
Publication Date: 2025-Sep
Pages: 10
Abstractor: ERIC
ISBN: N/A
ISSN: N/A
EISSN: N/A
Available Date: 0000-00-00
Redesigning the New Student Onboarding Experience
Colin W. Jones; Holley Nichols; Sarah Deal
Belk Center for Community College Leadership and Research
Effective student onboarding provides a powerful tool for fostering student success, particularly for the diverse community college student population, including adult learners, full-time workers and dually-enrolled students. This brief explores how Catawba Valley Community College (Catawba Valley) redesigned its onboarding process by expanding new student orientation with follow-up support, via student success courses, to address the diverse needs of its student population. Through innovative approaches--such as automatic enrollment in orientation to encourage participation, hybrid student success courses frontloaded into the first four weeks of the semester, and embedded opportunities for feedback and continuous improvement--Catawba Valley created a more inclusive and effective onboarding experience. Exploring the specific strategies used in Catawba Valley's redesign offers a replicable framework for college leaders seeking to enhance their onboarding practices and improve student outcomes.
Belk Center for Community College Leadership and Research. 706 Hillsborough Street, Raleigh, NC 27603. e-mail: belk_center@ncsu.edu; Web site: https://belk-center.ced.ncsu.edu/
Related Records: ED675109, ED675041
Publication Type: Reports - Research
Education Level: Higher Education; Postsecondary Education; Two Year Colleges
Audience: Administrators
Language: English
Authoring Institution: North Carolina State University (NCSU), Belk Center for Community College Leadership and Research
Identifiers - Location: North Carolina
Grant or Contract Numbers: N/A
Author Affiliations: N/A