ERIC Number: ED675743
Record Type: Non-Journal
Publication Date: 2025-Sep
Pages: 10
Abstractor: ERIC
ISBN: N/A
ISSN: N/A
EISSN: N/A
Available Date: 0000-00-00
Redesigning the New Student Onboarding Experience
Colin W. Jones; Holley Nichols; Sarah Deal
Belk Center for Community College Leadership and Research
Effective student onboarding provides a powerful tool for fostering student success, particularly for the diverse community college student population, including adult learners, full-time workers and dually-enrolled students. This brief explores how Catawba Valley Community College (Catawba Valley) redesigned its onboarding process by expanding new student orientation with follow-up support, via student success courses, to address the diverse needs of its student population. Through innovative approaches--such as automatic enrollment in orientation to encourage participation, hybrid student success courses frontloaded into the first four weeks of the semester, and embedded opportunities for feedback and continuous improvement--Catawba Valley created a more inclusive and effective onboarding experience. Exploring the specific strategies used in Catawba Valley's redesign offers a replicable framework for college leaders seeking to enhance their onboarding practices and improve student outcomes.
Descriptors: College Freshmen, School Orientation, Community College Students, Program Design, College Enrollment, Inclusion, Educational Innovation, Holistic Approach, Sense of Community, Blended Learning, Feedback (Response), Delivery Systems, Strategic Planning
Belk Center for Community College Leadership and Research. 706 Hillsborough Street, Raleigh, NC 27603. e-mail: belk_center@ncsu.edu; Web site: https://belk-center.ced.ncsu.edu/
Publication Type: Reports - Research
Education Level: Higher Education; Postsecondary Education; Two Year Colleges
Audience: Administrators
Language: English
Sponsor: Ascendium Education Group, Inc.
Authoring Institution: North Carolina State University (NCSU), Belk Center for Community College Leadership and Research
Identifiers - Location: North Carolina
Grant or Contract Numbers: N/A
Author Affiliations: N/A


