By interviewing parents and reviewing letters of complaint, Camp Hy-Lake (Tennessee) identified six conditions/outcomes parents expected of a good camp experience. By providing those conditions the camp improved its camper return rate from 60 to 80% in approximately two years and increased camper returns from two to three and a half years. (JHZ)

Five innovative programs found at entrepreneurial alumni associations around the country are described including: camps and vacation centers, sports newsletter, book publishing, audio tapes, and seminars.