To help international teaching assistants balance their roles as teacher and graduate student, the University of Cincinnati developed a program in classroom communication skills for this population. It begins with naming and social identity but focuses primarily on communication for participative learning. Interacting with academic advisors is…

Essays on cross-cultural elements in college and university programs in English as a Second Language (ESL) include the following: "Barriers to Cross-Cultural Communication in English-as-a-Second-Language Programs in the United States"; "Acculturation or Enculturation: Foreign Students in the United States"; "A Framework…

Hearing impaired children from birth to age 5 in rural areas throughout the state of Utah are served by a home-based program which trains parents to communicate effectively with their hearing impaired child. The program is based on the following premises: (1) the preschool years are critical for developing communication skills; (2) the home is the…

The Ethics Forum at Buffalo State College (New York), a program in which new ideas for addressing long-standing problems are fostered among faculty and staff, is described in the framework of a situational leadership model. The model allows analysis of the groups's highly directed, coaching, supporting, and autonomous activities. (MSE)

In 1994, the information technology organization at Indiana University, Bloomington, undertook a major computing technology conversion that affected 40,000 people. The project is described, and factors contributing to its success are discussed, including system architecture, marketing and customer communications, and migration of information…

A workshop was held by the Office of Library staff at the University of Pittsburgh (Pennsylvania) for international college students, to assist them in making the transition to the American educational setting. The workshop also served to heighten the awareness of the library public service staff to the needs of the international students at the…

This past June, the Iowa River overflowed its banks and deluged 20 buildings on the University of Iowa's Iowa City campus. As the floodwaters finally receded, regents and administrators on the Iowa campus began dealing with all the ramifications and lessons of the flooding--including the key roles of testing emergency plans, nonstop communication,…

Coherent communications enhance both outsiders' perceptions of institutions and the quality of the college experience for students. A communications master plan--a compelling total vision of how communications should be structured--should be developed by the public relations office after taking inventory of all communications produced on campus.…

Murray State University (Kentucky) has approached the internationalization of the business curriculum by creating a bachelor of arts degree program requiring 2 years of foreign language study. To assess the program's overall success, three student surveys were undertaken. The first polled entering freshman business students in fall 1990 about…

The University of Michigan sponsored a 2-day, institution-wide exposition of quality management efforts, which included 64 exhibits staffed by university employees. The underlying principles, planning stages, evidence that the expo was successful, lessons learned, plans for similar future efforts, and ways to obtain further information about this…

Some colleges and universities have found that alumni prefer to have ownership of their alumni association, and such a membership program can raise revenues for the institution while providing a valuable communication tool. A strong dues program can work well with an annual giving campaign. A variety of membership structures is possible. Details…

Pennsylvania State University's award-winning electronic approval system allows administrative documents to be electronically generated, approved, and updated in the university's central database. Campus business can thus be conducted faster, less expensively, more accurately, and with greater security than with traditional paper approval…

Based on the idea that clear communication between researchers and research administrators can help minimize problems in research project administration, Texas A&M University designed an orientation program to establish early communication and positive working relationships. A survey of 42 research administrators indicates a growing trend…

The process used to engineer and manage major organizational change at the Virginia Polytechnic Institute and State University is described. Issues include defining change, gaining support, organizing to facilitate change, staff development, establishing project strategies, and measuring success. The role of the institution's information…

THE FOLLOWING IS THE FULL TEXT OF THIS DOCUMENT: And you thought you'd tried every trick in the book to cut student absenteeism. You haven't. Now that computers have become an accepted feature in many schools' administrative offices, you might want to check out a new, computerized telephone system that six Chicago schools are using. Each of the…