Data management challenges at the Pennsylvania State University are discussed, including providing user access to data, developing a classification system for data elements, eliminating the manual process for creating tailored user views, and developing data dictionary user enhancements. Solutions are provided to give insight into problem solving.…

Theories of organizational development and culture used to diagnose problems and institute changes in organizations can be applied to the problem of hazing in black sororities and fraternities. This requires understanding the group culture's underlying values, as illustrated in stories about the organization. Appropriate interventions can then…

Five ethical dilemmas in college and university advancement are outlined, and responses of professionals to each are cited. Dilemmas include renaming a building, originally named for a generous donor, in honor of another donor funding renovation; paying for copying of sensitive documents; use of designated donations; handling of a donation made in…

Guidelines for college publications professionals seeking to improve their productivity include these: set priorities; consider the consequences of each project; spend minimal time on trivial tasks; focus on your goal; identify the slowest task, which may limit a project's effectiveness; make appointments; avoid taking work home; and schedule…

Workshops that help students develop leadership are offered twice a year by the Office of Student Activities at the University of Pittsburgh. Soon after the 12 programming committee chairs and the student coordinator are selected in December, they meet with advisory staff in a local hotel for a training workshop, the first session of the…

Advice for stretching the capacity of the small college public relations office includes planning well; using strategy; searching out creative ideas; choosing quality over quantity in press releases; using student and volunteer workers; developing strong media relations; accepting advice; and anticipating problems. (MSE)

Describes access management problems associated with networked information systems and the two major architectural approaches used to address them, including discussion of related policy issues such as privacy, accountability, and collection of management data. Focus is on the concerns of colleges and universities and on developing practical…

An approach to building an effective training and development (T&D) process within postsecondary institutions is described. The process involves three distinct phases: developing an inservice skills training program, institutionalizing an on-the-job career development process, and conducting organizational development activities. The focus of the…

At McGill University (Canada), rather than implement a costly, high-tech contingency and disaster recovery plan for information services, planners focused on risk assessment and avoidance for central and departmental information systems. Actions included better backups, less dependence on key individuals, and an institutional awareness campaign.…

Three categories of options for colleges dealing with reduced resources are defensive reactions, constructive structuring and flexibility, and long-term new directions. Areas toward which resources need to be redirected, however, include broadening educational options for minority youth and encouraging client-centered and goal-oriented learning.…

College and university development officers are encouraged to adjust their expectations of volunteers to the current reality of graduates' schedules and commitments. Five barriers to volunteering (economic, time and distance, language and cultural, environmental, and competitive) are identified, and techniques for overcoming them are offered. (MSE)

Resources available to department chairs from the following sources are described: the department's discipline; the national higher education community; the local institution; and the chair's own skills, background, roles, and structural placement within the organization. The use of these resources to deal with common problems faced by chairs is…

Fifteen case studies of decision making in colleges and universities are discussed. A "people-oriented" approach is emphasized; both humanistic and managerial principles are considered. The case studies concern: disturbances and dissent, sexual harassment, academic freedom, departmental mismanagement, community service, outside employment,…