Reports findings of a Statistics Task Force investigation at New York University's Bobst Library, which reviewed the collection and publication of statistics and data related to library reference and information services and use of resources, and developed a framework for inclusions, definitions, procedures, and policies for data collection and…

Examination of appropriateness of productivity measurements to assess performance of special libraries defines the concept, discusses problems in their use, and gives guidelines for implementation. Results of use of productivity measurements in Library of Congress and State Department library are reported, and productivity measurements are…

Describes a study that used the shelf availability research methodology to identify and quantify the causes of users' failures to identify and locate library materials. The factors resulting in unsuccessful searches are discussed, and recommendations for reducing these factors are made. (26 references) (CLB)

This 1982-83 statistical survey of libraries at four-year colleges and universities, two-year colleges, law libraries and miscellaneous academic institutions in the Pacific Northwest provides relevant data for comparison and inventory purposes. A total of 129 institutions responded to the questionnaire which was administered by the Pacific…

This kit is based on a review of the organization charts of 71 member libraries of the Association of Research Libraries (ARL) gathered in January 1991, compared with an earlier SPEC Kit published in 1986, and contains charts of 29 of the libraries. A summary of the chart analyses presents information about the titles of library directors,…

Describes a study undertaken by San Jose State University of business-related ready reference searches done at that library. The results suggest that within certain restrictions of patron questions, librarian training, search cost, and the database, ready reference online searches can be the most cost effective approach to providing business…

This report is the fifth biennial survey of statistical information on 116 Pacific Northwest academic libraries. After an introduction which explains the data collection process and identifies some possible trends in the data, data tables present information for each of the institutions surveyed according to institutional category: four-year…

Replicates an earlier investigation of job satisfaction among library personnel in academic libraries, looking at such factors as different departments within libraries, supervisory level, length of time in the profession, age of the employee, and employee's career orientation. Both studies found significant differences in satisfaction between…

Defines mechanical and expert selection of library materials and investigates the usefulness of mechanical selection in three test cases involving popular novels, German literature, and contemporary poetry. The cost of mechanical selection is examined and more quantification in selection practice is recommended. Data are presented in eight tables,…

Reports results of a survey of specialized administrators of public libraries which examined administrator characteristics, including positions held, professional self-identification (librarian or other), educational background, civic and professional activities, career patterns and job satisfaction. The need to examine further the disparities…

The impact of an automated circulation system and online catalog on interlibrary loans at a county college is evaluated in terms of activity by patron type, periodicals usage, costs, borrowing activity, and interlibrary loan activity. (CLB)

Describes the methodology and findings of a study that examined the reasons that people use academic libraries and the relationship between library use, library instruction, and user success. The conclusions identify library services and physical facilities that may increase user satisfaction. (Author/CLB)

The following papers were presented at a joint conference of the Mountain Plains Library Association, the North Dakota Library Association, and the South Dakota Library Association in September 1987: (1) "Catalog Backlog Project" (Kay Juricek, Tedine Roos, and Carol White); (2) "How Are We Doing? Using a Materials Availability…

Describes an instrument designed to assess the reference outcome in terms of patron report of success in finding what was wanted, rather than overall satisfaction. The results of a library survey which tested the reliability of this instrument and compared it with unobtrusive observation are reported. (Author/CLB)

This inventory provides profiles, tables, and listings of automated library activities at 115 Association of Research Libraries (ARL) institutions. The library profile covers 18 functions: (1) acquisitions; (2) serials check/claim; (3) serials/union list; (4) authority control; (5) cataloging/utility; (6) cataloging/local; (7) circulation; (8)…