Information services managers have a responsibility to provide the best information delivery possible. The basic principles of total quality management can be used by information professionals to help justify library funding through the creation of an environment where customer-patron satisfaction is paramount. This book reveals how to apply the…

Task force actions and data created from its experience are summarized in this report of the Task Force on Collection Development Policies and Assessments, whose major objectives were to create (1) models of collection development policies and collection assessments that could guide subject specialist/liaisons planning to build the library…

Focusing on the existing organization of the collection development activities at the University of Wyoming Library, this task force report examines the staffing and functions of the Collection Development and Acquisitions Departments, the Collection Development Committee, the subject specialist/college academic department liaison program,…

This task force report examines the University of Wyoming's current allocation practices, the allocations themselves, and the expenditure process according to how effectively they support the university library's collection development goals. Individual aspects of the current allocation process are reviewed, including the university budget…

This interim report of the University of Wyoming's Collection Analysis Project, whose purpose is to examine the university library's collection development process and make workable recommendations for process improvement, consists of a brief history of the library's collection, including a review of the evolution of the collection development…

This task force report analyzes current cooperative programs, emerging resource sharing programs, and emerging technology as they relate to the extension needs of off-campus students and faculty at the University of Wyoming Library, and presents recommendations where they are warranted. Current cooperative programs reviewed include interlibrary…