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Warters, Bill; Wendy, Smith J. – Online Submission, 2003
These guidelines were developed by a national working group seminar hosted by the FIPSE-funded Conflict Management in Higher Education Resource Center. They provide a set of best-practices related to the establishment of conflict-handling services for colleges and universities. Seminar participants were carefully chose to represent faculty,…
Descriptors: Higher Education, Seminars, Guidelines, Human Resources
Smith, David J. – United States Institute of Peace, 2007
A central mission of the United States Institute of Peace (USIP) is the promotion of international conflict resolution education by assisting and supporting colleges and universities in their efforts at developing and offering programs, courses, and activities that focus on international peace, conflict, and security. Over the years, a number of…
Descriptors: Curriculum Development, Conflict Resolution, Peace, Public Relations
Glaser, John P. – Corwin Press, 2004
Any group has the potential for mistrust, suspicion, and rancor, and so effective leadership involves developing attitudes that guide groups to recognize and work through conflict in order to maximize the potential for collaboration. This book offers practical guidance to leaders encountering conflict in their organizations. Based on years of…
Descriptors: Rhetoric, Cooperation, Leadership Effectiveness, Conflict Resolution