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Download full textZalman, Carmen Currey; Bryant, Miles T. – 2002
This qualitative study investigated the types of conflict elementary principals encounter and the behaviors of the principals that led to successful or unsuccessful results of those conflict situations. The Critical Incident Technique was used as the means of gathering data for this study. Data were gathered from 32 principals in a midwestern…
Descriptors: Administrator Behavior, Conflict, Conflict Resolution, Critical Incidents Method
