Purpose: The purpose of this paper is to examine the education service quality factors, for online education context, that drive the brand equity of a higher education institute. In the times of emerging online education programmes by otherwise traditional institutes, assessing the service quality of educational institutions and its effect on the…

The last decade has seen tremendous growth in the proportion of students of color among undergraduates in the United States, and yet racial inequalities persist when it comes to enrollment at top-tier universities, college completion rates, and the concentration of student loan debt following college graduation. In this article, the authors point…

This proceedings presents the discussions, business meetings, lectures, and speeches delivered at the 104th Annual Meeting of The National Association of State Universities and Land-Grant Colleges, including the organization's financial statements for December 31, 1990 and 1989. In addition, the proceedings lists the past elected heads of the…

Research on voluntary college mergers led to development of a model predicting the probability of a merger with 80-100 percent accuracy. The model was based on fundamental governing board concerns about mission, risk, and reputation. Results reveal the merger negotiation process is dynamic and reveals characteristics of successful approaches. (MSE)