A parent brings a cyber bullying incident to your attention and expects you to resolve it. What are the students' rights and your responsibilities according to the law? Because the laws regarding disciplinary action are still evolving, this manual fills the gap by providing public school leaders with data-driven solutions for managing cyber…

Handling problems in schools is inevitable. Administrators often must make decisions on critical issues and incidents, such as determining disciplinary actions and consequences for student misbehavior, and confrontations with irate parents. In all such cases, they must be able to provide necessary assistance in solving problems while avoiding the…

Conflict between people can arise over breakdowns in communication, work policies and practices, adversarial management, and personality conflict. A conflict-resolution plan involves defining the problem, collecting the facts and opinions, considering all solutions proposed, implementing the solutions, and evaluating the situation. (MLF)

This article takes a critical look at administrative decision making in schools and the extent to which complex decisions conform to normative models and common expectations of rationality. An alternative framework for administrative decision making is presented that is informed, but not driven, by theories of rationality. The framework assumes…

School officials put a crisis communications plan into action after two Ohio students died and a third became critically ill from meningitis in May 2001. A mass immunization program prevented a major outbreak, and rumor control helped calm the public's fears. Recounts things learned from the experience. (MLF)

An administrator's first year as an elementary school principal provided unexpected problems that could not be solved by applying clearcut rules or logical thinking. Among the problem areas were student and staff discipline, relations with parents and the PTA, and teacher evaluation. (PGD)

Surveys confirm the prevalence of racism and prejudice in schools and colleges. School executives are offered the following strategy: (1) establish that prejudice will not be tolerated; (2) get students involved; (3) expand contacts between racial groups; (4) offer students training in conflict resolution; and (5) provide staff inservice training.…

This book strives to present a practical approach to administration that is philosophically sound and scientifically informed. Because the practice of administration is concerned with values, the book argues that administrators require not only a well-developed set of commitments but also a workable process of valuation that will enable them to…

An assistant principal from Alabama describes her application of one of the skill dimensions derived from the Springfield Simulation--problem analysis--to a low-achievement problem among her fifth graders. Before she was through, she had exercised all the other skill dimensions as well: judgment, sensitivity, leadership, decisiveness, and…

The result of two seminars bringing together educators to discuss the "often conflicting requirements of affirmative action and reductions in force" (RIF), this booklet is intended to provide practical insights and suggestions on meeting affirmative action goals "in situations characterized by staff and program cutbacks." Chapter 1 describes…

Recognizing the importance of good leadership to the achievement of educational excellence, the second edition of this handbook synthesizes a large body of school leadership literature and explores the subject from three perspectives: the person, the structure, and the skills. Part I examines characteristics of today's educational leaders;…