Describes a process undertaken by small, rural libraries in Massachusetts in which trustees, librarians, and community leaders identified the possible roles of libraries and prioritized needs for individual communities. The results include an emphasis on community standards rather than national, and a list of three basic roles of all libraries.…

Describes guidelines issued by the Public Library Association which base evaluation of individual public libraries on community standards rather than national; identify eight basic roles of the library within the community; and provide a suggested process for libraries and communities to assess service needs and determine which activities to…