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Andrews, John D. W. – New Directions for Teaching and Learning, 1985
Approaches to developing teaching assistant programs are discussed, based on the organizational change literature. Five models are identified: rational planning, social interaction, human problem solving, political models, and a research and development approach. Political processes often can be blended with social interaction and problem-solving…
Descriptors: Change Strategies, Educational Planning, Higher Education, Organizational Change
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Hebein, Richard – New Directions for Teaching and Learning, 1999
Institutional approaches to alternative dispute resolution can offer students and faculty a safe, non-judgmental environment for addressing disputes and promoting campus civility. Issues discussed include ways to promote an institutional atmosphere of civility; creation of structures for conflict resolution and alternative dispute resolution; use…
Descriptors: Advocacy, Behavior Standards, College Administration, College Environment