Describes a model which uses patron arrival rate, length of time on the terminal, and library service policies to determine the minimum number of terminals needed. The model is then used to compare the effects of various service policies on the minimum number of terminals. (CLB)

Presents a model that calculates the conditions under which a library may adopt a highly service-oriented online catalog access policy at minimum additional cost. The use of arrival rates, service rates, and queueing calculations to arrive at a cost-effective policy is explained. (Author/CLB)

This Systems and Procedures Exchange Center (SPEC) kit reports results of a survey of 82 Association of Research Libraries (ARL) institutions conducted in early 1992 in order to gather information on interlibrary loan by examining a number of operation and management changes that are occurring and the steps that might be taken to ease the pressure…

The "College Library Information Packet (CLIP) Note" series is known for providing college and university libraries with reviews and current documentation on library practices and procedures of relevance to them. This "CLIP Note" provides information and sample policies on travel, sabbaticals, and study leaves of absence in small academic…

Curriculum reform across Canada resulted in a new commitment to resource-based learning. Not only is the provision of resources important but also the development and implementation of resource-based programs, which are initiated by teacher-librarians and planned cooperatively with classroom teachers. This study addresses the relationship between…