"ARL" is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). "ARL" reports on current issues of interest to academic and research library administrators, staff and…

This article enumerates factors which created demand for fee-based information service (commercial databases, competition for proprietary information in business world, effectiveness of librarians) and relates experiences at two public libraries. Sources of business, value of advertising, techniques of selling, and hiring and deployment of staff…

What administrators know and understand matters when it comes to organizing a school for teaching and learning. When principals and assistant principals discourage the use of practices unfamiliar to them or do not support best practices, they can actually hamper student achievement and professional growth. This is especially true when it comes to…

This paper describes and provides documentation for the development of a signage system for the Maine State Library. A brief description of the process is accompanied by copies of the Request for Proposal (RFP); a score sheet used to evaluate the offerings of various companies bidding for the contract and the results of the evaluation; a copy of…

Based on the relocation of the University of Tennessee Knoxville (UTK) Library, this paper explores the importance of communication in project management. Definitions of project management are followed by an overview of the UTK move and discussions of the role of the project director, possible causes of mismatches between responsibilities and…

In September 1981, Carnegie-Mellon University Libraries inaugurated a Question/Comment Board, soliciting from users their suggestions, opinions, and complaints, and prominently displaying the libraries' responses to these queries. This technique has proved to be an effective method for identifying users' perceptions of libraries (i.e., physical…

A general description of microcomputer-based spreadsheet software capabilities and their usefulness in library management analysis and planning are presented. Five specific spreadsheet models which apply to retrospective conversion cost and scheduling, COM and book catalog costs, and acquistions processing costs are discussed and displayed in…

This paper briefly describes the effects of changes instituted by new library administrators and discusses the roles of both upper and middle level library managers in the process of adapting to change. Suggestions based on the experience of the authors as new middle level managers at a time when extensive changes were occurring in a university…

Describes both a dichotomy between library managers and library staff involved in direct service and a supervisory development instrument intended for use by employees to rate supervisors. This instrument, which is included, is designed to encourage an organizational climate characterized by mutual trust and shared values among supervisors and…

This discussion includes a review of Drucker's concept of entrepreneurship, a current management trend in which organizations encourage entrepreneurship and innovation from employees. Drucker's discussion of public service institutions and the relationship of those points to library management are highlighted. (CLB)

Reviews the laws governing access to employee records including the U.S. Constitution, especially the Fourth and Fifth Amendments of the Bill of Rights; the National Labor Relations Act; the Privacy Act of 1974; state privacy statutes; and common-law privacy protections from court opinions. Recommendations for management actions are included. (EM)

Discusses collection development policy as means to express and systematize guidelines for collection building that fulfill three basic functions: the referential, the generative, the rhetorical. Division of policy into subject categories, and use of "collection levels" to rank the collection and collecting effort for each subject are…

This article describes background and study process used by a committee of librarians and library administrators at Cornell University that has, over the past few years, significantly changed the structure of the paraprofessional staff classification scheme. Job Review Committee recommendations and job titles by "family" (library aide,…

This report begins by noting that, in the interests of developing a vigorous and professionally active library faculty, a major goal of the James White Library (Andrews University, Michigan) is to recruit, retain and promote librarians who are highly self-motivated and have the ability to support the mission of the library. It then provides…

In response to an ambitious acquisitions effort at Trinity University's Elizabeth Coates Maddux Library during 1980/81, the library's cataloging department quintupled its monographic processing output while increasing its staff only by the addition of seven permanent and two temporary support staff members. Production standards, initially…