There are no simple answers to the tricky business of managing conflict within organizations. Almost every conflict is a unique case with its own issues, participants, dynamics, and consequences. Still, it appears possible to differentiate between organizations that handle conflict productively and those that do not. Successful organizations view…

There are two currents of social studies reform. One involves the search for an appropriate social studies core and is spearheaded by state governments and scholarly organizations. The second reform movement flows toward a social studies curriculum based on urgent domestic issues and the realities of global interdependence. The cross-purposes of…

This report is comprised of brief summaries of various research-based and theoretical concepts and techniques--taken mostly from business management--that might improve educational administration. The topics discussed include (1) a list of successful business practices identified by the book, "In Search of Excellence"; (2) Theories X, Y,…

A bargaining process, begun over 10 years ago, is based on problem-solving rather than on adversarial confrontation and uses elements of participative management. It has resulted in outstanding benefits for two school districts. Called "Theory Z bargaining," the process follows a procedure based on each side treating the other with…

Instructional leadership is long-term dedication to instructional excellence that includes both instructional and school management issues. Recent research suggests that effective principals can make a significant difference in their schools' instructional programs through a combination of personal traits, particularly a strong belief in their…

Chief academic officers at 1,053 institutions of higher education across the United States were surveyed about the barriers to improving teaching and learning. Using factor analysis, responses were reduced to nine general problem areas. In order of importance from most important to least important, the problems identified were: financial support,…

This pamphlet discusses group problem solving in schools. Its point of departure is that teachers go at problems from a number of different directions and that principals need to capitalize on those differences and bring a whole range of skills and perceptions to the problem-solving process. Rather than trying to get everyone to think alike,…

Developed by Japanese corporations to improve productivity and product quality, quality circles (QC's) are small, voluntary groups of workers who share common job responsibilities and who meet regularly to generate solutions to problems. Features of QC's that are applicable to schools are examined in the nine articles summarized in this annotated…

In contrast to the recent back-to-basics movement, which emphasizes rote-learning and the acquisition of mechanistic skills, small-group cooperative learning emphasizes the development of thinking and problem-solving skills. It also seeks to minimize student anxiety and competition by creating an environment in which students feel safe to make and…

The bilingual (Chinese/English) journal published annually for Hong Kong educators contains articles in a wide range of areas and at all levels of education. Articles include: "Micropolitics in Managing Bi-Sessional Primary Schools: A Case Study of the Interactions between Partner School Heads" (Cheung Wing-ming); "On Features of…