Libraries devote serious resources to user-education programs and need to measure their effectiveness with hard data. This guide was designed to simplify the evaluation planning process and the making of evaluation instruments. The material was developed from hundreds of survey instruments used by librarians around the country. The handbook…

Suggests factors to be considered in planning a youth services department: (1) the public served; (2) kinds of materials included in the collection; (3) kinds of equipment available; (4) commitment to public service; (5) amenities for public comfort; (6) needs of library staff; and (7) integration of youth services into total library service. (MES)

This document describes total cost of ownership (TCO) as a useful tool in the effective planning of technology use in schools. TCO is an analysis of all the costs of computer technology in a school in comparison with the value derived from the current investment. It also includes an assessment of strategies that can be implemented to reduce costs.…

Purpose: Sets out to investigate the use of electronic resources by students and faculty of Ashesi University, Ghana, in order to determine the level of use, the type of information accessed and the effectiveness of the library's communication tools for information research. Design/methodology/approach: A questionnaire-based survey was utilized.…

A dramatic increase in interlibrary loan (ILL) in academic and research libraries in the last five years, combined with a changing office environment, is forcing reassessment of the relationship between the volume and cost of loans to service quality. In the spring of 1988, a survey was sent to 116 member libraries of the Association of Research…

A program designed by the Palatine (Illinois) Public Library to help children reading below grade level included weekly storytimes in the classrooms, parent/child programs in the library, and cable television programs on storytelling and illiteracy. Increased attention spans, higher levels of cooperation, and more positive attitudes toward reading…

General education is the core of the undergraduate experience. It provides a lasting foundation for students' future academic, civil, cultural, economic, and social lives. Additionally, as part of most general education curricula, general education as well as first-year experience programs are becoming virtually universal in colleges and…

This report summarizes the experience of the university library of the Technische Universitat Wien (University of Technology, Vienna, Austria) in offering one-hour orientation lectures, including guided tours of the library, to groups (up to 15) of new library users at the beginning of each winter term for the past six years. The design of the…

These guidelines provide basic information to administrators, teachers, library media specialists and the general public for the evaluation of library media programs at the school and district level. They can also be used as a resource for establishing, developing and improving programs as well as for setting goals and objectives for the program…