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ERIC Number: EJ1233515
Record Type: Journal
Publication Date: 2019
Pages: 21
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0884-1241
EISSN: N/A
Available Date: N/A
Does Diversity Hurt Students' Feeling of Oneness? A Study of the Relationships among Social Trust, University Internal Brand Identification, and Brand Citizenship Behaviors on Diversifying University Campuses
Yao, Qingjiang; Martin, Mary C.; Yang, Hsin-Yen; Robson, Scott
Journal of Marketing for Higher Education, v29 n2 p209-229 2019
Based on a representative sample of students from four public universities in a Midwestern state, this study finds that universities' campus diversity has positive influences on their students' diversity awareness and social trust and no negative effects on those universities' internal brand identification. Diversity awareness and ethnic identity are positively associated with university brand citizenship behaviors. Social and news media uses also positively predict diversity awareness, university internal brand identification, or brand citizenship behaviors that protect and promote the university's brand voluntarily.
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Assessments and Surveys: Multigroup Ethnic Identity Measure
Grant or Contract Numbers: N/A
Author Affiliations: N/A