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Direct linkKnauer, Charles L. – ProQuest LLC, 2015
There are critical demands for sweeping change in colleges, prompting most institutions to examine how leadership can effectively manage this "crisis in higher education" (Heuck, 2012, p.39), while serving their respective clients and meeting their goals. Department chairs in universities are one key to meeting the challenges this…
Descriptors: Department Heads, Phenomenology, Transformational Leadership, Trust (Psychology)
