Background: There are a number of pathways available for international students to gain admission into universities in English-speaking countries. While many international students for whom English is not their first language succeed academically, there is concern that some do not cope with the demands of university which can affect their…

While there are a variety of reasons for implementing English medium instruction (EMI) at higher-education institutions (HEIs) worldwide, this decision is often made without consideration of its potential impact on student learning. Federal HEIs in the United Arab Emirates (UAE) are no exception. With English language admission standards at…

Research has shown that first attempt performance on the TOEFL exam can have an extremely low rate of success (Esmail, 2013). The TOEFL and IELTS exams have become gatekeepers into English language institutions and society. This case study utilizes a gap analysis framework to try and understand why students have such low performance rates on such…