The literature and the employee and workforce surveys rank collaborative problem solving (CPS) among the top 5 most critical skills necessary for success in college and the workforce. This paper provides a review of the literature on CPS and related terms, including a discussion of their definitions, importance to higher education and workforce…

Defines assessment as finding out where the problems are in a program for the purpose of eliminating them. Presents a method for developing a formal assessment plan in history including principles of assessment, program goals, and objectives. Suggests determining what is already done and what further assessment methods are desired. (DK)