In this era of rapidly advancing technologies, many governments around the globe are spending a great amount of money on these technologies, in order to increase their work performance. Therefore, the Jordanian government decided to implement IT in its public organizations. However, the picture is unclear about users' attitudes toward this…

In search of methods that improve the efficiency of teaching and training in organizations, several authors point out that mass customization (MC) is a principle that covers individual needs of knowledge and skills and, at the same time limits the development costs of customized training to those of mass training. MC is proven and established in…

Provides a status report on the accomplishments of 16 Certified Public Manager (CPM) certification programs. Describes the growth and development of the program and argues that the interests of the public management community might be served if CPM and Master of Public Administration programs were to cooperate more aggressively. (Author/JOW)

It is imperative that school administrators understand the rights of parents and students as guaranteed by the Family Educational Rights and Privacy Act (FERPA). School personnel should know the rights of parents and students regarding access to education records and understand the restrictions of disclosure. Educational leaders must balance the…

Using teaching cases in professional education programs has gained increased attention in the past several decades. While the use of teaching cases has been an important part of social work education, the majority of current casebooks focus on micro or direct practice issues and settings. Over the past forty years only four major casebooks have…

Identifies gaps of theory and practice in public administration between Western and non-Western countries. Develops a framework to bridge those gaps, improve the cumulation of knowledge in public administration, and enhance the relevance of theory for practitioners. Concludes with suggestions for further research and implications for practice.…

Reviews the different contributions the study of the U. S. Constitution can make to public administration courses. Maintains that such study may force students to a deeper appreciation of the United States political community, ultimately strengthening their thinking on future practical problems in public administration. (JDH)

In recent years the two concepts of economic development and technological advancement have become entwined so that they have, in many cases, come to mean the same thing. For countries seeking economic development through engagement with the Information Economy, policies supporting technological development claim privileged positions in national…

This document describes the implementation and evaluation of a 2-week workshop designed to help the faculty of the National Institute of Public Administration (Lahore, Pakistan) develop case studies and accompanying teaching notes for use in their classes. The workshop, which was facilitated by the author, resulted in the development of nine case…

Documents the rise and fall of public relations in public-administration education through a content analysis of textbooks. Notes some early signs of renewed attention. Suggests reestablishing public relations as a valuable part of contemporary public-administration education. (RS)

This paper addresses issues of civil service development, in the context of public administration reform. There are, in the countries of the old and new Europes, a wide variety of approaches to training and development in the public service, and the issues raised here are based on the experience and lessons of the Young Professionals Scheme in…

The use of documents and the analysis of definitions are recommended as a means for adding zest to an introduction to public administration course to obtain student interest and motivation. (Author/ND)

The belief that the similarities between business administration and public administration are more significant than the differences led in the 1950s to the development of schools teaching administration as a generic process. This paper reassesses eight tenets underlying the generic model for administrative education, drawn from the work of early…