A study explored learning and assessment experiences of Australian apprentices and trainees (A&Ts) using focus groups of 66 stakeholders in every state and territory; case study analyses of 20 diverse sites; and a national questionnaire of 595 A&Ts in motor mechanics and hospitality work. Stakeholders viewed apprenticeships and…

The theme of this volume is new perspectives on organizational justice (OJ). It considers justice beyond the organizational context by recognizing that what happens in organizations influences and is influenced by aspects of workers' lives that occur outside the workplace. "Economic and Noneconomic Mechanisms in Interpersonal Work…

The gold-collar worker has problem-solving abilities, creativity, talent, and intelligence; performs non-repetitive and complex work difficult to evaluate; and prefers self management. Gold-collar information technology workers learn continually from experience; recognize the synergy of teams; can demonstrate leadership; and are strategic thinkers…

These proceedings present 10 presentations and 3 working group reports from a workshop on the challenges of the new learning culture and their consequences for the partner countries of the European Union (EU). "Introduction and Summary of the Workshop" (Bernhard Buck) begins with a brief overview of distinctions between the vocational…

This report synthesizes the findings of a study of continuing training policy in nine countries of the European Community: Belgium, Denmark, France, Germany, Italy, the Netherlands, Portugal, Spain, and the United Kingdom. The following are among the topics discussed: the study's objectives and methods; characteristics of new forms of work and…

The following papers are included: "Multiculturalism: A Matter of Essentiality" (Betty Jane Cleckley assisted by Boyd Evans and Jonathan Porter); "A Deconstructionist Approach to Multicultural Education" (Susan Marnell Weaver); "Intercultural Communication Competence: A Strategy for a Multicultural Campus" (Bertram W.…

This document presents model work standards articulating components of the child care center-based work environment that enable teachers to do their jobs well. These standards establish criteria to assess child care work environments and identify areas to improve in order to assure good jobs for adults and good care for children. The standards are…

The communications skills course was developed for bank employees who are non-native speakers of English, to assist them in improving their English and knowledge of the American workplace culture and to increase productivity. It consists of three instructional levels. Topics covered in level 1 reflect concerns of bank managers about basic…

This handbook is intended for use in teaching communication skills to bank employees who are non-native speakers of English. It is designed to accompany a videotape recording (not included here) containing 35 vignettes concerning workplace behavior, communication, and problem-solving. Introductory sections provide brief descriptions of each…

This manual for Malagasy is designed for the specific language instruction needs of Peace Corps personnel working in Madagascar. It is written primarily in English and Malagasy, with introductory sections in French. It consists of 29 topical lessons, each geared to a specific domain and competency and containing information on needed materials,…

This study examined the variability and fragility of post-modern apprenticeship of clinical and biomedical scientists, different experiences of the fortunate and the unsupported, and problems facing professional associations trying to support their members professional learning. Focus was on Medical Laboratory Scientific Officers (MLSOs) working…

This document contains three papers on human resource development (HRD) in Asia. "The Experiences of HRD Professionals Participating in Continuing Professional Development in Taiwan" (Yu-Shu [Jason] Chen) reports on a study that was based on the method of hermeneutic phenomenology and conducted to describe and interpret the experiences…

Learning in the first professional job was examined in a study of 40 nurses, 27 engineers, and 16 accountants who were in their first full year of full-time employment after college in hospitals and firms located in the United Kingdom. Data were collected through the following activities: (1) interviews with the respondents; (2) 1- to 2-day visits…

The project Self-Assessment and Self-Evaluation in New Forms of Training near the Workplace--A Step Towards the Learning Organisation was undertaken in Bavaria, Germany, to help companies begin the process of becoming learning organizations by helping workers manage their own learning. The project is based on the following principles and…

As the United States population ages, employers face the possibility of a sustained retirement of the baby boom generation and a loss of their most experienced and knowledgeable employees. The public sector appears to be even more vulnerable, with an older-than-average workforce as well as a more traditional retirement system that encourages early…