This study explored intercultural communication in entry-level workplace settings through the stories told by 25 newcomers about their experiences working in the tourism, hospitality, food services, and office-related sectors, from three locations across Canada. Using theme and pattern analysis, we identified two broad categories: workplace…

Background: Assistive technology (AT) has been successfully used by researchers and practitioners to increase task completion and independence in work and home environments for individuals with intellectual and developmental disabilities. While prior research has shown increased outcomes of incorporating AT into daily tasks, research has also…

Background: Social enterprises have the potential to address some of the current barriers that people with an intellectual disability experience in transitioning to open employment opportunities. However, it is unknown in detail how social enterprises are able to facilitate this transition, which limits ability to scale-up these organisational…

Advances in augmented and virtual reality (AVR) technology have allowed for the development of AVR interactive learning environments (AVR-ILEs) with increasing fidelity. When paired with a suitably capable computer tutor agent, such environments can permit adaptive and self-directed learning of procedural skills in some cases. We undertook a…

Advances in immersive virtual reality (I-VR) technology have allowed for the development of I-VR learning environments (I-VRLEs) with increasing fidelity. When coupled with a sufficiently advanced computer tutor agent, such environments can facilitate asynchronous and self-regulated approaches to learning procedural skills in industrial settings.…

Expertise is featured by continued high performance in a particular domain. Expertise research has primarily focused on absolute expertise in structured domains such as chess and emphasized the significance of deliberate practice for expertise development. We investigated the development of relative expertise in commercial domains as part of…

The application of artificial intelligence (AI) brings new demand to the job market. The concern now is whether higher education institutions (HEIs) have adequately prepared young learners to work in an AI work environment. This research seeks to explore business students' perceptions of their HEIs in the Netherlands in preparing them for AI work…

Purpose: This paper aims to address the relevance and impact of the fourth industrial revolution through a theoretical and practical perspective. The authors present both the results of a literature review, highlighting the new competences required in innovative workplaces and a pivotal case, which explores challenges and skill models diffused in…

Institutions of higher education have a unique opportunity to support their students' holistic development by incorporating elements of high-impact practice into campus jobs. High-impact practices ask students to dedicate significant time and energy to meaningful work, which channels students' efforts toward productive activities that deepen their…

The knowledge-based economy and the information society highlights the importance of developing new competencies for personal, professional and social integration. Problem-solving in technologically rich environments (PS-TREs) is one of these competencies. This research examines the relationships between higher education and the PS-TREs…

Understanding what constitutes learning across working life and how negotiating worklife transitions can be best supported has never been more important for working age adults, their workplaces and communities. The kinds and frequencies of changes in occupational and workplace requirements have consequences for personal goals, workplace viability…

PhD graduates are often recruited for positions that entail various work demands. Based on theoretical models of work demands, PhD graduates can appraise these demands in three main ways: as challenges, hindrances, or threats. The more aware they are of the skills they developed in their doctoral program, the more likely they are to appraise…

There are two parts to this paper. In the first part, the paper takes a preliminary look at an emerging dominant literacy, IT literacy, and its potential impact on some members of relevant communities. Drawing on the perception of literacy as social practice, the paper locates organisational processes within institutions as belonging to a specific…

Background/purpose: The difficulty faced by students with disabilities in obtaining employment after completing school is a global concern. In Malaysia, the government has implemented the Malaysia Skills Certificate (MSC) as a means of equipping student with disabilities with practical and vocational skills while still in school. However, little…

Exercising autonomy in the workplace is a prerequisite for the acquisition of complex perceptual, judgement, and decision making skills widely agreed to be criteria of vocational expertise. It has wide workplace relevance. Despite the importance of autonomy for developing vocational expertise there is virtually nothing on methodologies for…