The author considers the application of transactional analysis (TA) in the field of education. Initially, the focus is on the use of TA in reducing conflict in the classroom and staffroom before offering observations about its broader relevance to contemporary UK schooling. Concepts covered include the egostate model of personality, functional…

The purpose of this study was to extend into a third decade previous reviews conducted by Balcazar, Shupert, Daniels, Mawhinney, and Hopkins (1989) and Nolan, Jarema, and Austin (1999) of the "Journal of Organizational Behavior Management" ("JOBM"). Every article published in "JOBM" between 1998 and 2009 was objectively reviewed and analyzed for…

Research has consistently reported that social support from family, friends, and colleagues is an important factor in the bereaved person's ability to cope after the loss of a loved one. This study used a Theory of Planned Behavior framework to identify those factors that predict a person's intention to interact with, and support, a grieving…

This account describes the total reengineering of an organization with the attendant changes to the culture, the nature of the work, the rethinking of the organizational purpose, and the identification of a new customer base and new concepts of how the organization will reach it. The case is presented not as scientific research but as a case of…

Higher order need strength (HONS) has been shown to moderate the relationship between work role characteristics and some traditional dependent variables in organizations. It was hypothesized that employees with strong HONS might be more sensitive to variability in their work environments than people with weaker HONS. This would happen because…

A conceptual argument is presented for the relevance of behavior-analytic research on impulsive choice to issues of occupational safety and health. Impulsive choice is defined in terms of discounting, which is the tendency for the value of a commodity to decrease as a function of various parameters (e.g., having to wait or expend energy to receive…

Task analyses have traditionally been framed in terms of overt behaviors performed in accomplishing tasks and goals. Pioneering work at the Learning Research and Development Center looked at what contribution a cognitive analysis might make to current task analysis procedures, since traditional task analysis methods neither elicit nor capture…

The relationships are examined fo a behavior syndrome called "Type A behavior," characterized by chronic and excessive struggle, competitiveness, ambition, and impatience, to certain work patterns and job characteristics among a group of 236 managers. (Author/MLF)

The study employs stepwise regression analysis to relate work and total job satisfaction with the following measures: job characteristics as reflected by job dimension scores and work quality dimensions, both being based on the Position Analysis Questionnaire; job-related interests expressed by job incumbents, as measured by the Job Activity…

The study was concerned with the persistent problem in conducting person/situation research--the identification of relevant dimensions or features of the situation. Since the usual strategy for discovering relevant perceptual dimension of organizational life is to ask organizational employees to respond to a set of predetermined questions, this…

The quality circle, a group of employees who meet to discuss problems and discover solutions, is receiving increasing attention in organizations concerned with quality, productivity, and morale. Based upon behavioral science concepts, the quality circle technique can be applied to a wide variety of work situations. (SK)

This summary of methods for improving the user-computer interface is based on a review of the pertinent literature. Requirements of the personal computer user are identified and contrasted with computer designer perspectives towards the user. The user's psychological needs are described, so that the design of the user-computer interface may be…

The study reported is a replication of Henry Mintzberg's study of five executives at work to determine the scope of their job-related activities. For this study superintendents in three suburbs contiguous to a large midwestern city were observed at work for one week, including evening meetings when they were scheduled. An attempt was made to…

An adaptation of "communication audit" procedures was used to evaluate the communication patterns at a mental health center (MHC). The evaluation included initial interviews with 28 MHC workers/administrators, a survey of 215 staff members for a communication network analysis, and followup interviews with another 28 persons. The data produced four…