This paper explains a four-year longitudinal study of the assessment process for a Microsoft Office skills course. It examines whether there is an increase in students' knowledge based on responses to pre- and post-surveys that asked students to evaluate how well they can do particular tasks. Classical classroom teaching methods were used in the…

This research builds on the behavior learning theory that suggests a response from a student, followed by a quick feedback and another response from the student will increase student learning. An experiment was performed that allowed students to submit particular homework projects (response) early. The early submissions were graded promptly and…