Reports on a study of the extent to which ambiguous and conflicting circumstances contribute to role strain perceptions among community college division heads. Clarifies how working conditions and personal attributes affect job expectations. Finds experience, age, outlook, and job satisfaction to be strong influential factors. (DMM)

Discusses the concerns of learning center managers in relation to job stress factors. Reports that respondents to a survey identify "inadequate support by supervisor" as the most severe stressor; "Fellow workers not doing their job" ranked second highest. (Contains 22 references.) (NB)

This paper provides a conceptual framework for identifying high-stress, negative community college work environments and offers suggestions for managers who are willing to make the changes necessary to turn a stress-laden environment into a positive, more productive one. The paper begins with a discussion of workplace stress and the conditions,…