For professionals tasked with fostering student growth, supporting emotional and academic needs, and handling crises, the pressures of the college student affairs profession (SAP) can be overwhelming. The issue of substance misuse may remain hidden, with professionals suffering in silence rather than accessing support or resources. This article…

In line with the post-Fishmanian turn that contributes to new understandings of social-semiotic practices in different contexts this study is concerned with the language management of 'backstage performers' of a three-star hotel kitchen crew in an Austrian alpine village that economically thrives on tourism, where employers and employees do not…

This article describes how charismatic leaders inspire followers with a vision of a better future, but attaining that better future is not easy and requires hard work, extra effort, and sacrifice. In challenging organizational environments where crisis is present, one leadership style that emerges has been described as charismatic. Charismatic…

The aim of this study is to analyse psychological contract fulfilment as a mechanism through which training affects stress in call centres. The hypotheses were tested on a sample of 412 call centre operators, using structural equation modelling to analyse their survey responses. Our results demonstrated that training is negatively related to…

Purpose: This research aims to examine the impact of job stress on the organizational commitment of a random, representative sample of coordinators in the Israeli educational mentoring organization PMP. Organizational commitment, including affective, continuance and normative commitment, refers to worker relations in the organization, and how…

Examines the role of organizational culture in the etiology of workplace stress through the framework of the Culture-Work- Health model. A review of relevant business and health literature indicates that culture is an important component of work stress and may be a key to creating effective organizational stress interventions. (SM)

In recent years the study of work and family issues has expanded from a focus on men's unemployment, women's employment, and two-career couples to more complex issues of economics, structural and psychological characteristics of work, enactment of multiple roles, the work/family cycle, combined effects of partners' work role characteristics, and…

The symptoms of stress are outlined; misconceptions about stress and techniques used in stress management are discussed; and managers' role in stress management is explained. (MLF)

There has been much recent attention given to stress and the negative side effects associated with excessive stress. Employers need to recognize the effect that stress can have on the productivity and attitudes of their employees. To examine work-related stress and to develop stress management strategies, a study was conducted of flight attendants…

A survey of over 400 Iowa and Missouri park and recreation professionals showed that work pressure, job clarity, and staff support were key work environment variables related to burnout. Implications for recreation administration are discussed. (Author/PP)

Outlines the symptoms of employee burnout, specific counseling strategies to avoid and treat burnout, and organizational approaches to helping affected employees. (SK)

Surveys research on the connection between communication and stress, with particular application to the workplace. Reviews how message behaviors involving uncertainty, perceived control, and emotion can contribute to or ameliorate work stress and burnout. Discusses communication behaviors such as communication overload, participatory…

Among 157 staff members surveyed in 15 residential summer camps in the fifth week of the program, males had significantly higher levels of role conflict than females, and staff in small camps had significantly higher levels of role ambiguity than those in large camps. Role conflict and role ambiguity were associated with job satisfaction and job…

Two empirical studies examined need for recovery (i.e., a person's desire to be temporarily relieved from demands in order to restore his or her resources) as a mediator in the relationship between poor job characteristics (high job demands, low job control) and high off-job demands, on the one hand, and fatigue and poor individual well-being, on…

Stress is an inevitable characteristic of academic life, but colleges and universities can introduce stress management activities at the organizational level to avert excessive tension. Preventive actions are described, including flexible work schedules and social supports. (Author/MSE)