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Ismail, Roqia; Ali, Muhammad – Journal of Education and Practice, 2016
The basic purpose of the study was to explore the influence of workplace incivility on the total quality management practices implementation in higher education institutes of balochistan. The data was collected through questionnaire and the sample size of the study was 381. The reliability and validity of the questionnaire was checked through…
Descriptors: Foreign Countries, Work Environment, Antisocial Behavior, Barriers
Cameron, Kim; And Others – 1994
This study attempted to develop a reliable and valid instrument for assessing work environment and continuous quality improvement efforts in the non-academic sectors of colleges and universities particularly those institutions who have adopted Total Quality Management programs. A model of a work environment for continuous quality improvement was…
Descriptors: Colleges, Culture, Evaluation Methods, Higher Education