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Sharif, Khurram; Kassim, Norizan Mohd – Journal of Marketing for Higher Education, 2012
The research focus was a non-academic service quality assessment within higher education. In particular, non-academic service quality perceptions of faculty and students were evaluated using a service profit chain. This enabled a comparison which helped understanding of non-academic service quality orientation from a key users' perspective. Data…
Descriptors: Student Attitudes, Questionnaires, Likert Scales, Comparative Analysis
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Battle, Danielle – National Center for Education Statistics, 2010
While the National Center for Education Statistics (NCES) has conducted surveys of attrition and mobility among school teachers for two decades, little was known about similar movements among school principals. In order to inform discussions and decisions among policymakers, researchers, and parents, the 2008-09 Principal Follow-up Survey (PFS)…
Descriptors: Principals, Occupational Mobility, Labor Turnover, Followup Studies
Canadian Child Care Federation, Ottawa (Ontario). – 1992
Between November 1990 and August 1992, a study examined wages and working conditions of child care staff in both licensed group centers and family day care homes in Canada. Three instruments were developed for the study, a short telephone interview for center directors, a follow-up director's questionnaire, and a staff questionnaire. The study…
Descriptors: Administrator Attitudes, Child Caregivers, Day Care Centers, Early Childhood Education
Canadian Child Care Federation, Ottawa (Ontario). – 1992
Between November 1990 and August 1992, a study examined wages and working conditions of child care staff in both licensed group centers and family day care homes in Canada. Three instruments were developed for the study, a short telephone interview for center directors, a follow-up director's questionnaire, and a staff questionnaire. The study…
Descriptors: Administrator Attitudes, Child Caregivers, Day Care Centers, Early Childhood Education
Schwartz, Lila; Voorhees, Anita E. – 1979
Initiated as an innovative approach to career development, the Women in the Technologies (WITT) program aimed at the elimination of barriers to career advancement arising from sex stereotype related problems on the job. The process involved (1) establishment of linkages with business and industrial organizations, (2) presentation of a "needs…
Descriptors: Career Counseling, Career Development, Career Education, Career Guidance