Workers who become adept at using computer software are often asked for help by coworkers. To use their time more efficiently, they should be prepared as effective on-the-spot trainers who might teach a group how to solve a common problem. (SK)

Desktop personal computers do not appear to have increased productivity, largely because employees are not being trained properly. An effective training plan includes high quality internal training staff, connection with business objectives, and focus on career development. (SK)

The author thinks that the microcomputer will combine with the concept of lifelong learning to cause sweeping changes in our concepts of education, training, and career development. He further argues that these three areas are going to lose their separate identities and become parts of a comprehensive system. (SSH)