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Peer reviewedMalaney, Gary D.; Osit, Carla J. – NASPA Journal, 1998
Analyzes the results of a survey which queried student affairs staff members about their opinions on the importance of and their satisfaction with 37 aspects of their work environments. Discusses results of the survey and addresses efforts to improve the work climate. (Contains 18 references.) (Author/GCP)
Descriptors: Employee Attitudes, Higher Education, Job Satisfaction, Quality of Working Life
Download full textMerrill, Sherrey; And Others – 1995
In an effort to determine success in establishing an internal culture consistent with the principles of total quality management, Northwestern Michigan College (NMC) conducted a study of faculty and staff attitudes and involvement in the college. The study focused on five measurements: improvement on NMC indicators of success, quality training and…
Descriptors: Administrator Attitudes, Community Colleges, Employee Attitudes, Institutional Environment
Brown, Lynne Branche; Stanley, Nancy Markle – 1995
This paper chronicles ongoing alterations to the organizational structure of the acquisitions department at Pennsylvania State University using the tenets of total quality management (TQM). The movement toward reorganizing for process improvement began in late 1992 when the associate dean of libraries called the acquisitions department together to…
Descriptors: Academic Libraries, Case Studies, Departments, Employee Attitudes
