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Kankaanranta, Anne; Louhiala-Salminen, Leena – English for Specific Purposes, 2010
With the increasing number of business professionals operating globally, knowledge of successful English lingua franca in business contexts (BELF) has become an important element in overall business know-how. Here, we report on a research project focusing on everyday BELF communication at work. It consists of an extensive survey, and related…
Descriptors: Communication Strategies, Business Communication, International Trade, Surveys
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So-mui, Florence Li; Mead, Kate – English for Specific Purposes, 2000
Reports on an investigation into the workplace English needs of textile and clothing merchandisers who communicate in the international marketplace. Through questionnaire surveys, telephone interviews, analysis of authentic correspondence, and visits to the workplace, a detailed understanding has been obtained of the communication demands placed…
Descriptors: Communication Skills, English for Special Purposes, Fashion Industry, International Trade
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Louhiala-Salminen, Leena – English for Specific Purposes, 1996
Focuses on written business communication in a changing technological environment. The article presents the results of a questionnaire and interview study conducted among Finnish business professionals on their English business communication with special emphasis on developments in the organization, structure, and language of written…
Descriptors: Business Communication, Business English, Change Agents, English for Special Purposes