One of four projects conducted by the American Statistical Association (ASA) in cooperation with the Bureau of the Census, the conference explored the most important and fruitful research and development topics within the user-oriented software domain. Its objectives were to (1) develop recommendations on mechanisms to improve access to and use of…

Discusses the features of automated information systems (AIS) in local governments. Examines three perspectives of the use and impact of automated information. These perspectives consider AIS as a rationalizing force, as controlled both by a self-serving technological elite and by its own technological imperatives, and as not qualitatively…

The problem of quality service assurance in a computer networking environment is addressed. In the absence of any direct, well-defined, quantitative measure of service quality and reliability, error collection and analysis is the only basis for service quality control. Therefore, mechanisms are described which facilitate reporting of operational…

One hundred seventeen administrators, users of both batch process and online computer systems at a major university, responded to a questionnaire designed to discover attitudes toward the quality of the system and services, the users' evaluation of the service, and the relationship of these attitudes with voluntary use of the system. These…

Proposes an extended vector-processing scheme that extracts information from hypertext links to enhance retrieval effectiveness. Evaluates the impact of bibliographic references, bibliographic coupling, cocitation and document representative relationships. Shows that hypertext links do not always improve average precision, and interdocument…

The utility of computer based on-line retrieval of material from the ERIC document files was tested by members of the ERIC Clearinghouse on Educational Media and Technology at Stanford University and by the Region IX office of the U.S. Office of Education in San Francisco. The DIALOG retrieval system developed by the Information Sciences Group of…

The twelve tables in this study represent the results of a Fall 1975 survey of the 589 operating school districts in the State of New Jersey to determine the status of computer and data entry equipment utilization. Results show that the number of users of this equipment increased noticeably, primarily in administrative processing areas such as…

In an effort to increase the awareness of educators about the potential of electronic data processing (EDP) in education and acquaint the EDP specialists with current educational problems, this book discusses the routine uses of EDP for business and student accounting, as well as its innovative uses in instruction. A description of computers and…

A comparison of costs for computer-based searching of Psychological Abstracts and Educational Resources Information Center (ERIC) systems by the New York State Library at Albany was produced by combining data available from search request forms and from bills from the contract subscription service, the State University of New…