Higher education institutions are increasingly turning to adjunct faculty to teach online courses to accommodate online course enrollment growth. While many adjunct faculty are attracted to the flexibility of online teaching, they also face several challenges, such as feelings of isolation and disengagement, negative stereotypes, and lack of…

This research utilizes an Interpretive Phenomenological Analysis design to investigate female senior student affairs officers (SSAOs) as they experience and implement gendered communication practices in the higher education workplace. Research regarding female SSAO interactions are absent from discourse on gendered communication and no…

Using a Critical Race Theory lens, we explored how African American professionals in both HBCUs and PWIs (4-year and 2-year institutions) experienced and coped with racial microaggressions. The participants in this study included fifteen African American instructors/professors and administrators. Despite the type of institution, the emerged themes…

This qualitative case study was designed to explore how student services leaders adapted their leadership behaviors and practices in response to moving to the virtual working environment during the COVID-19 pandemic. The case study site was a midsized university in southwestern Ontario. The data collected for the study came from three sources:…

Leadership is crucial in all facets of humanity as it enhances personal, organisational, and national socio-economic growth and development. By portraying a great vision, a leader acknowledges their followers' efforts to maximise performance within the organisation. Leaders inspire their followers to achieve beyond their expectations by providing…

For native and nonnative English speakers, employment increasingly requires proficiency in communication, given its critical role in employees' ability to successfully carry out work-related activities. Although communicating competently is important for employability, survey findings have suggested that employers believe that colleges are not…

Over the last several decades, changes in the workplace within higher education has led to the notion of teleworking: the opportunity for employees to complete work in a remote location. This article will review the various concepts of teleworking, as well as the pros, cons, and implications for the work environment within higher education.

In February 2009, the National Association of College and University Business Officers, with generous support from Aetna, Inc., brought together business officers from a wide range of academic institutions to identify practical solutions to the challenges facing their campuses. The specific objective of the group: to develop an understanding of…

Based upon B. M. Montgomery's operationalization of flirting, a study tested flirting behaviors and interpretations of those behaviors in two contexts--social and work. Subjects were 27 students at a medium size southern private university, 43 nonstudent full-time employees from the same geographical area, 22 students in a large midwestern public…

Presents a case study for use in business communication classes to help students understand and learn both the context and the strategies for communication with business and management. Deals with a situation in which diverse internal groups in a company neither understand nor effectively interact with each other. Includes two assignments. (SR)

This article is a review of the literature concerned with leadership effectiveness in higher education at departmental level. The literature derives from publications from three countries: the UK, the USA and Australia. Surprisingly little systematic research has been conducted on the question of which forms of leadership are associated with…

Interviewed German and American employees to investigate cultural differences at the workplace, examining their views on culture clash and collecting examples of situations involving miscommunication due to cultural differences. Employees described differences in such areas as work atmospheres, working hours, thinking styles, greetings, work pace,…

Introduces an 11-step organizational audit designed to help administrators in the sport and activity sector, as well as the traditional business sector, create a friendly, encouraging environment for all. The 11 steps are: empowerment; rewards; evaluation; mission statement; policy manuals; resources; communication; organizational structure;…

This collection of papers explores language socialization from very early childhood through adulthood. After "Introduction: Toward a Dynamic Model of Language Socialization" (Robert Bayley and Sandra R. Schecter), there are 16 papers in 4 parts. Part 1, "Language Socialization at Home," includes: (1) "Transforming…

This document contains an annotated list of novels and short stories written in English or available in translation that teachers can use to help students at the secondary and college levels think critically about the world of work. The categories by which they are organized are as follows: agriculture, business, career (choices, paths, and…