Purpose: The higher education sector has been lately facing new challenges. The ease and speed with which the workforce adapts to these changes determine their agility level. This study attempts to develop a conceptual model to measure workforce agility in higher education. Design/methodology/approach: An extensive literature review revealed…

This Dissertation in Practice highlights a problem of practice within the field of Higher Education regarding the work place experiences of Black staff and administrators at Predominantly White Institutions. The dissertation seeks to understand more about the experiences of Black professional staff and administrators at Predominantly White…

To date, we have the most diverse workforce in history. There currently four generations of professionals within our workforce: Baby Boomers, Generation X, Millennials, and Gen Z. Millennial and Gen Z professionals have recently overtaken Generation X and Baby Boomers as the largest generational cohort in the workforce. During this generational…

Purpose: This research aims to investigate the leadership strategies employed by two higher education institutions in Malaysia as they navigated the shift to online delivery of their computer science programs in response to the demands of Education 4.0. Design/methodology/approach: A phenomenological, comparative case study approach was used to…

The measurement of organizational satisfaction is a popular topic in organizational science; however, less attention is given to organizational happiness. There are very few measuring tools designed to evaluate organizational happiness. While the value-mediating role of higher education is indisputable, to the best of our knowledge, this is the…

Research shows that school functioning and student achievement often suffer when effective principals leave their schools and that principal retention is related to the conditions they experience in five areas: working conditions, compensation, accountability, decision-making authority, and professional learning. A recent NASSP-LPI study examined…

Strong and stable school leadership is critical for success in schools across the nation. The duties of the principal are many and varied. Principals, for example, can oversee instruction, purchase curricular materials and supplies, and provide professional learning and supports for teachers. Carrying out these duties effectively makes a…

This year's conference theme, "Creating New Trajectories for Adult Education," provided opportunities for presenters to peruse many avenues available for investigating and engaging the field and practice of adult learning. The following proceedings contain valuable information and tools to equip education professionals further as they…

As employers scan the current workforce and anticipate future workforce needs, they frequently find that employees are not well-equipped with core content knowledge and 21st century workplace competencies, the combination of which the William and Flora Hewlett Foundation defines as "deeper learning." The cumulative effect of these…

Drawing on an exploratory qualitative study, this article considers the link between business school teaching at graduate level and subsequent work behaviour and experiences of former students. It evaluates the student experience some time "after" graduation. The findings of the retrospective evaluation point to the value of classroom…

Describes a project developed by AT&T (American Telephone and Telegraph) and Indiana University that focused on the needs and tasks of sales personnel by building prototypes of components of a performance support system. Combining innovative technology to support a changing work environment is discussed, and the evaluation process is reported.…

Reports on a study intended to develop a typology of "troublesome others" at work as a basis for research on unpleasant work relationships. Notes respondents rated an unpleasant work associate on a series of Likert-type scales. Present six troublesome boss clusters, eight troublesome peer clusters, and five troublesome subordinate clusters…

The authors explore a new area of labor education--helping union members deal with workplace health and safety problems--by examining a program at Indiana University. They discuss the use of a naturalistic responsive evaluation format as a means of assessing such programs. (SK)

A conceptual framework containing three domains for an administrative perspective on faculty evaluation is presented. The first domain deals with faculty need satisfaction; the second centers on the instructors' work environment; and the third relates to the appropriateness of evaluation instruments. (Editor)

Although organizations spend increasingly large amounts of money on training, little effort or money is spent on evaluating the effectiveness of training programs. When evaluations are done, they are often designed for specific programs and often consider only participant reactions and immediate learning, and ignore behavior changes and long-term…