In recent years, the issue of administrative burden in universities has received growing attention around the world. Although professional staff are central to the operation of universities, little effort has been made to understand how these staff see these administrative burdens impacting their work, and to harness their views on how to best…

Despite women's increased participation in academic employment patterns, a global gender gap on senior leadership in universities remains. This mixed methods study explores toxic leadership as a potential contributing factor to the gender gap on senior management levels in universities in South Africa. The Schmidt Toxic Leadership Scale (2008) is…

Background/purpose: Administrative bullying has become associated with inappropriate behaviors at work. This raised some concerns about how to define and measure it precisely. Nonetheless, there is a theoretical and practical gap in educational literature. So, this study explores the impact of administrative bullying on the quality of education.…

Purpose: The primary aim of this study is to delve into the causes of occupational stress and burnout amongst administrative staff members in Pakistani universities. It does so by employing a qualitative research strategy, offering a comprehensive understanding of the issue. Design/methodology/approach: This study uses a qualitative research…

Purpose: The purpose of this study is to draw from the conservation of resources (COR) theory and investigate two separate models termed Model A and Model B. Model A examines the mediating role of life satisfaction (LS) on the relationship between servant leadership (SL) and lecturers' attitudinal loyalty (AL) and behavioral loyalty (BL). Model B…

In educational organizations, the teaching staff has traditionally had a lot of influence on the content of their work and the pedagogy. Within the last two decades, changes in educational organizations can be defined as the shift from this administrative loose coupling toward tight, more managerial coupling. This study utilizes a qualitatively…

In early March 2020, the COVID-19 pandemic changed the situation of thousands of higher education institutions around the world. The spreading virus not only imposed remote education, but it also brought tremendous changes in university management. The introduction of new educational and administrative solutions was a huge logistical and financial…

This study explores the employee retention strategies implemented by administrators in educational institutions, focusing on Immaculate Conception College of Balayan, Inc. The qualitative case study involved 10 participants, including administrators and employees selected based on stable tenure and appropriate qualifications. Through face-to-face…

"Crossing over to the dark side" is a popular reference to someone's decision to leave the supposed "good, pure, and honest" side of something to go to its "bad, evil, and suspicious" side. This idiom is typically used when an administrator moves into a faculty position or vice versa. While there is a plethora of…

Recent data shows a continuing trend of gender disparity in leadership positions in tertiary education in New Zealand with men dominating higher levels of employment and advancing at faster rates than women. This study explored the experiences of six academic women who have advanced to leadership roles in New Zealand to examine the role that…

Despite the numerical predominance of women in higher education institutions (HEIs), significant underrepresentation in academic and leadership positions persists, highlighting ongoing gender inequalities. This study examines the role of management in addressing gender disparities and offensive behaviors within a Portuguese public HEI, using…

Research surrounding higher education workplace aggression is regularly focused on acts of bullying down the hierarchical chain. This paper examines the data generated from interviews with 20 faculty deans to demonstrate that a shift in negative higher education workplace behaviour is occurring. This change primarily results in the well-defined…

The study aimed to identify the effect of servant leadership on organizational citizenship behavior and establish direct and indirect effects in Indonesian Christian higher education. This study used quantitative methods with the partial least squares structural equation modeling approach to verify the hypothesis that has been proposed. The…

This research explored the experiences and perspectives of university leaders in Pakistan. Using a qualitative narrative approach, we explored leadership stories, challenges, and opportunities at various positions unique to the Pakistani context. Findings underscored the accidental nature of higher education leadership in Pakistan, the…

This research explores the crucial role of leadership transitions in educational institutions, particularly at Immaculate Conception College of Balayan, Inc. (ICCBI). Recognizing the profound impact of leadership practices on organizational effectiveness, this study addresses nuanced aspects of employee engagement during transitions. Using…