Training programs, in industry, are a common way to increase awareness and change the behavior of individuals. The most popular way to determine the effectiveness of the training on learning outcomes is to administer assessments with Multiple Choice Questions (MCQ) to the participants, despite the fact that in this type of assessment it is…

Author reports on a Health-Education-Welfare Department labor relations training technique. (Editor/RK)

Managers look at online training as an activity that should be done "off time" whereas employees still think of it as something to be done during working hours. No valid study has shown that online delivery reduces learning time. A better understanding of learning needs must be considered before requiring online training. (JOW)

This paper demonstrates how case stories can be used to disseminate the findings of several case studies on negotiating accommodations in the workplace. It highlights the power of interactive technology and of the partnership between the researchers and the Canadian Council for Rehabilitation and Work (CCRW). The paper describes the process of…

The Myers-Briggs Type Inventory (MBTI) can be helpful in personal, career, and marriage counseling; conflict and stress management; team building; and understanding managerial and learning styles. It has great potential to be utilized in human services organizations for training purposes because it offers a way to conceptualize employee…

This paper deals with issues related to drawing up plans and putting into practice e-learning initiatives in complex and demanding business environments such as organizations that require recurring training, to optimize their learning processes in terms of cost reduction and efficiency gains. We view the issue of initiating and executing such an…

To describe the conflict management training practices in 10 large American organizations, a study gathered descriptive data through interviews with organizational personnel responsible for training and development, a review of written materials where available, and observations of the delivery of conflict management training programs. The…

"Foreword" (Handy); "Creda's Vocational Training Scheme" (Bradley); "IBM: Learning for Life" (Stevenson); "Personal Development at Sainsbury's" (Deaves); "Ford Employee Development and Assistance Programmes" (Moore); "Hotpoint North Wales" (Jones); "Derbyshire Employee Development…

This report discusses the outcomes of a South Dakota project designed to develop and validate a natural support system involving typical co-workers providing on the job training and support to individuals with disabilities. The Co-Worker Mentoring in Supported Employment (CMSE) project had the following outcomes: (1) job development activities…

Three employees with moderate mental retardation who were nonreaders were taught to use sight words to self-initiate job tasks in competitive employment settings. Training resulted in the ability to read job-specific sight words, to use verbalized self-instruction, to use a self-monitoring checklist, to self-initiate work tasks, and increased…

Vocational trainers at 15 vocational training centers in Taiwan were surveyed by mail to determine if the satisfaction of the trainers was related to in-service experience, age, job title, method of teaching, education level, factory experience, and teacher training. Other variables in the study included vocational training administration,…

This paper reviews the literature on the causes of job burnout, a condition which has been linked with high personnel turnover, friction with co-workers and supervisors, increased dissatisfaction with both the job and the organization, job withdrawal, decreased productivity and absenteeism. The paper discusses the communication skills necessary to…

Discusses the impact of new technologies and competitive management goals on the fast-changing training industry. Offers suggestions on implementation, such as fostering a supportive training environment, avoiding information overload, and helping employees manage change.(YKH)

This book contains 34 papers examining the theory, process, and outcomes of action learning at work. The following papers are included: "An Introduction to the Text" (Alan Mumford); "The Learning Equation" (Reg Revans); "Action Learning as a Vehicle for Learning" (Alan Mumford); "Placing Action Learning and…

The General Accounting Office (GAO) examined selected experiences that six government agencies implemented to help empower or involve frontline employees. The agencies reviewed were as follows: the Federal Aviation Administration; the Federal Emergency Management Agency; the Internal Revenue Service; the Office of Personnel Management; and the…