Responses from 95 managers and 127 high school students employed in service and retail jobs agreed that social competence is more important than personal competence, indicating that managers might stress social competence practices in dealing with subordinates. (SK)

Negative motivators like threats, intimidation, criticism, denigration, the withholding of information, and the exercise of power produce temporary results but engender resentment and close the door of communication. Good leaders use positive motivators to meet people's needs, enhance efficiency, and improve working relationships. Some of these…

This study of "naturally occurring" employment among high school students examines claims about the nature of the workplace. Drawing on interview, questionnaire, and observational data, it is argued that the President's Science Advisory Committee's (PSAC) expectations on developing responsibility and adult social relations in adolescents…

The four conditions of ergonomics, a new technology that has emerged to investigate and improve man's relationship with his working environment, are discussed. Its main task is adapting work to fit the needs of man. (Author/BP)

An approach to managing personnel across cultures is outlined. A framework is provided to help the supervisor become aware of beliefs and values that underlie the workplace preferences of managers in the United States and of other cultures. It integrates research in anthropology, cross-cultural psychology, and international business management. An…

The findings of a survey of attitude studies to determine the effect of students' attitudes on communication competence as they enter the work force and develop their careers are reported in this paper. The paper explains how attitude improvement is an effective management tool in controlling costly absenteeism, output, job productivity, work…

This guide contains the "Work It Out" simulation, which is pertinent to a variety of curriculum areas, both academic and vocational. The purpose of "Work It Out" is to introduce the student to work-related problem situations and to promote skills in identifying alternatives when solving problems. Part I discusses use of the…

This study explored how key shareholders (student, parents, educators, and employers) can merge Individualized Education Program (IEP) goals with employers' expectations to improve the chance of successful transitioning from student to employee. A survey was conducted of 26 parents, teachers-of-service (TOS), teachers-of-record (TOR), transition…

Thirty-three employers in rural Arizona were interviewed concerning employer expectations, workplace opportunities, authority patterns, rewards, and social interaction at work regarding entry level workers directly out of high school. Available work was low skill with few rewards, yet demanded strong social skills and work ethic. Discusses…

This document contains three papers on human resource development (HRD) and trust in organizations. "Organizational Trust: An Orientation for the HRD Practitioner" (Christina L. Lafferty, Brad D. Lafferty) reviews research on organizational trust that was conducted with a focus on cognitive-based theories, affect-based theories, and…

This programmed text for self-study provides information on conflict resolution in the workplace. Part of a series of such texts, the book presents examples of familiar situations involving work-related conflicts. The text then discusses two possible answers and explains why one or the other is appropriate for conflict resolution. Through such…

These two documents are part of the workplace success training program provided to employees of a large metropolitan hospital. The first manual is intended for hospital employees, and the second is intended for supervisors. Included in the employee guide are an ice breaker activity, participant self-evaluation, and learning styles inventory and…

This programmed text for self-study provides information on assertive communication in business. Part of a series of such texts, the book presents examples of familiar work situations involving interpersonal problems. The text then discusses each of the answers and explains why one or the other is appropriate for communicating assertively. Some of…

This book is designed to help workers plan for success on the job in a changing workplace and increasingly global economy. The following are among the topics discussed in the book's 12 chapters: understanding the changing job scene (foreign competition, technological change, new styles of management, jobs of the future); attitudes (developing and…