This paper examines Indonesian migrant domestic workers' contentment with their sojourn in Hong Kong and factors that inhibit contentment. These factors largely consist of inadequate pre-departure training in Indonesia or training that emphasizes subservience rather than assertiveness, as well as oppressive work environments, underpayment and…

This paper explores Canadian engineering employers' perceptions of and experiences with internationally educated engineers (recent immigrants to Canada) employed in their organisations for varying lengths of time. Qualitative data were collected from employers using focus group methodology. Findings reflected employers' observations of culturally…

Purpose: The purpose of this paper is to explore the sources of meaningfulness at the workplace, according to the perceptions of hospitality employees from different national cultures in one US-based hotel, based on Dimitrov's empirical study about the features of the humane organization. Design/methodology/approach: This was an exploratory…

Before companies attempt to increase the diversity in their management ranks, it is necessary for them to learn to manage diversity. Managers should have a plan; focus on individual learning, human-relations, motivational, and communication styles; examine organizational culture; and offer diversity training. (JOW)

Argues that situational and cultural modalities often converge to create misunderstandings between Black and White employers and employees. Analyzes also "modalities of interaction," verbal and nonverbal behaviors that characterize interaction between persons. (KH)

Discusses the issue of sexual orientation in the workplace and how to deal with it as an aspect of workplace diversity efforts. Indicates the importance of having information about the experiences of gay men and lesbians in one's organization and offers suggestions for gathering the information. (JOW)

This study examines human resource management practices in Japanese organizations in the United States, specifically those in the Fort Custer Industrial Park, Battle Creek, Michigan. It identifies characteristics of human resource management, compares them with those of their parent organizations, and looks at modifications needed because of a new…

Quality circles may be regarded as a form of organizational intervention strategy to enhance productivity and product quality through employee participation. Operationally, small groups of individual employees voluntarily meet regularly to (1) identify problems relating to productivity and product quality, (2) discuss them, (3) identify and…

Presents a business and industry perspective of a Chinese-American woman's career. Analyzes career issues from an organizational perspective and from a career counseling perspective, with attention to salient cross-cultural counseling issues. Emphasizes actions that organizations can take to anticipate similar situations and explores proactive…

Any series of studies which attempt to deal with the problems of conflict and lack of communication among blacks and whites in job settings must logically include some empirical analysis of these conflicts. This paper uses an information content analysis of critical incident data. The critical incident methodology focuses on specific instances of…

This book contains nine papers that were presented to the Sociology and Social Policy section of the British Association for the Advancement of Science. The first paper, "Introduction: Work and Employment in the 1990s" (Richard Brown), puts work and employment in a historical context and examines how globalization of the economy has…

The position of women in South Australia's process manufacturing industry was examined, and the implications of the study findings for the vocational education and training (VET) sector were discussed. Of the 393 companies to which surveys were sent, 136 (35.8%) returned valid responses. Of the 8,000 people employed in the industry, only 26.1%…

This newsletter contains two articles dealing with the changing shape of corporations. The article "Trends in Business Culture" argues that Wal-Mart's emergence as the largest corporation in the United States reflects the larger economic shift in the U.S. economy from production of goods to provision of abstract goods such as services…

The issue of increasing productivity was examined from an interdisciplinary perspective focusing on the impact of workplace practices on various productivity-related outcomes. First, the following methodological issues were discussed: defining workplace practices that affect productivity; linking employer behavior and organizational performance;…

Relatively little research has focused on how organizational culture and existing methods of evaluating the job performance of minority ethnic groups have contributed to exclusion from, and discrimination in, the workplace or on how organizations can address these issues. The evidence suggests the existence of a widespread tendency in…