Purpose: This study aims to examine factors that affect the effectiveness of transfer of English language training to the workplace. It investigates the effect of trainee characteristics, training design and work climate on the training transfer to job performance in hospitals in Thailand. Design/methodology/approach: The quantitative method was…

This investigation uses conversation analysis (CA) to document, in very close detail, how participants-in-interaction manage and organize repair practices in moments when linguistic repair becomes conditionally relevant in conversational or 'chatting' phases of online dyadic L2-learning interactions between a tutor and tutee. Specifically, this…

English communication has gained its importance for Thai massage employees who are required to interact and provide massage services to foreign customers due to the popularity of Thai massage among foreigners. This study attempts to explore and analyze the needs and problems of Thai massage employees towards English communication in their…

Foreign language education primarily aims to cultivate learners' competence to communicate in an additional language. However, the meaning of communication competence is not entirely transparent, especially given the current neoliberal valorization of communication in the knowledge economy. The meaning of communication can be scrutinized in two…

Teaching languages in a company environment is a relatively new phenomenon which has appeared as a result of competition on a job market. Nowadays companies offer various fringe benefits to their best employees, free language courses among them. This is a completely new situation for language teachers who are faced with a challenge of working in a…

Translingual practice is an emergent theoretical perspective which emphasizes the capacity and disposition for meaning-making across linguistic boundaries. Following on studies of globalized workplaces that have focused on lingua franca English, this article explores translingual practice as represented in interview and blog narratives recounted…

Purpose: The purpose of this study is to examine the impact of limited English proficiency on employee performance in manufacturing companies to help explain the degree to which employers are willing to invest in ESL or other initiatives designed to overcome language barriers. Design/methodology/approach: While the primary emphasis of this study…

The current international nature of socio-economic activities is reshaping workplace settings and creating the need for large numbers of employees to perform successful communicative acts with a wider range of interactants than in the past, often using a language other than their mother tongue. Against this backdrop much emphasis has been placed…

A trend toward the use of groups can be seen both at the workplace and in education. The growing presence of groups at work provides one motivation for groups in educational context, especially ESP, because students now need to acquire a higher form of literacy to participate in groups at work. Involved in this broader literacy are such skills as…