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Combs, Gwendolyn M.; Griffith, Jakari – Human Resource Development Review, 2007
The ability of employees to interact cooperatively and collaboratively is the fulcrum of competitive advantage for organizations operating in pluralistic environments. Contact theory suggests several conditions under which effective interpersonal relationships across racial, ethnic, and cultural groups may occur. Research examining the contact…
Descriptors: Work Environment, Collegiality, Cultural Differences, Social Cognition