Emotional labor is not a gender-specific experience. Hochschild (1983) estimated that roughly one-third of American workers encounter substantial emotional labor demands as a result of their occupation. However, this study examined women's experiences with emotional labor in higher education because women face different expectations of emotional…

The higher education sector in Australia is operating in an ideological context in which the ideas of managerialism and neoliberalism combine to create a discourse shaping the lives of both workers and students. The practices that emerge inside higher education organisations as a result combine to form an organisational neoliberal managerial…

In recent years, deanship in universities has become more complex and challenging. Deans in South African universities take up their positions without appropriate training and prior executive experience, and with no clear understanding of the ambiguity and complexity of their roles. This paper calls for appropriate leadership development…

This article provides a critical analysis of microaggressions and anti-discrimination law in academia. There are many challenges for faculty claiming discrimination under current civil rights laws. Examples of microaggressions that fall outside of anti-discrimination law will be provided. Traditional legal analysis of discrimination will not end…