Website quality measurement tools have been largely static and have struggled to determine relevant attributes of user satisfaction. This study compares and contrasts attributes of user satisfaction based on usability guidelines seeking to identify practical easy-to-administer measurement tools. The website users assessed business school homepages…

This study investigates and compares the relative importance of Web module design dimensions and their attributes as perceived by student participants in a research study and those defined by a selected group of researchers in the literature. We aim to understand whether the dimensions of clarity, organization, structure, visual/aesthetical…

The study investigated the preferences of instructors and students for design and pedagogy features of online instruction at the post-secondary level. Features were identified through a comprehensive literature review combined with focus groups. Each feature was subjected to review by subject matter experts to validate the differentiation between…