Measurement systems give colleges a structure for collecting, sharing, and acting on data. The guidebook and tools presented here help faculty, staff, college leadership, and policymakers understand and use measurement systems--and specifically use data to improve completion rates, close institutional performance gaps, and facilitate economic…

Each year hundreds of institutions will administer national surveys to measure the engagement of their students. However, stakeholders on college campuses, such as educators (faculty, instructors, student affairs educators, and disability services administrators) and institutional research staff who work with this information are often unaware of…

The appointment of the University of Waikato's first Assistant Vice-Chancellor Pacific in February 2019 was an important milestone, not only recognising years of work and dedication by numerous Pacific and Maori staff, but triggering a new strategic direction for 'Pacific at Waikato'. This paper explains that journey, one that is underpinned by…

This article describes a project undertaken as part of a cross-campus strategic planning effort. The project documented current campus practices and systems in use for collecting, analyzing and reporting key research metrics. The project identified organizational issues around siloed data collection and lack of clarity on data stewards, data…

Purpose: The purpose of this paper is to study, examine and apply lean management principles to the curriculum revision and internship placement process in an academic program at an institution of higher education. Design/methodology/approach: This paper consists of two sections. The first section reviews the literature on lean principles, lean…

Increasingly learning analytics (LA) has begun utilising staff- and student-facing dashboards capturing visualisations to present data to support student success and improve learning and teaching. The use of LA is complex, multifaceted and raises many issues for consideration, including ethical and legal challenges, competing stakeholder views and…

Purpose: The emergence of social media has provided an alternative mechanism for students to provide and access online reviews about universities. These forms of feedback are often not systematically monitored and interpreted by universities. The purpose of this paper is to analyse quantitative ratings and qualitative comments provided by students…

Universities generate a mass of data related to students and the courses that they study. As such, "data work" using digital technologies and digital systems is integral to educational administration within higher education. Drawing on in-depth interviews with administrative and managerial staff in an Australian university, this article…

A grand challenge is a problem that requires broad cooperation for successful resolution from a community of scholars. Several national and international organizations have generated lists of grand challenges to unify the efforts of scholars and practitioners in a field. However, the field of assessment has yet to identify its own set of grand…

Vice chancellors of public universities in the Southern African Development Community (SADC) region face a myriad of challenges that require research- and data-driven decision-making. This paper presents a decision-making model for college and university leadership - The Two-Way Practitioner-Researcher Loop. This scholarship of practice has the…

The article offers an analysis of the organizational culture at a higher education institution as in the case of the Plekhanov Russian University of Economics, conducted in order to study the students' involvement in this culture and to draw conclusions as to what organizational culture principles are internalized by the students. The study used…

In the eighteen months between the COVID-19 pandemic's initial impact on higher education and the start of the 2021-22 academic year, many events shaping and crystalizing ideological perspectives transpired across the nation and around the world. For the millions of college students returning to campus, as well as for faculty and staff, the…

Data for the College and University Professional Association for Human Resources "CUPA-HR's" "Administrators in Higher Education Salary Survey" were collected November 1, 2016-February 5, 2017. The survey was conducted entirely online through Surveys Online, CUPA-HR's data collection and reporting system. For this year's…

This participatory study examined how student affairs professionals advocated for students within the power structures of university systems. Data analysis from research conversations with six participants found that student affairs professionals experienced a high degree of conflict when they attempted to advocate for students within the confines…

This study examines what specific data college faculty and administrators use in their jobs and the extent to which they use data analysis to design and improve the impact of programs and services. The study is based on a survey on the use of student data by faculty and administrators at 41 community colleges participating in Achieving the Dream:…