This case was written for school leaders, specifically for administrators interested in addressing and improving school culture. Often efforts to address toxic culture and organizational change result in resistance, requiring leadership that is capable of influencing and inspiring cultural transformation. However, leaders who embark on these types…

We examine the challenges and emergent nature of learning during undergraduate internships. Much scholarly inquiry on the latter focuses on internship experiences within traditional professional domains such as medicine, teacher education, and other fields. There is less knowledge about undergraduate interns entering more fluid and recent work…

Purpose: The purpose of this study was to explore how customer-facing professionals (CFPs) created learning paths to adapt to changing customer needs in a digital environment. Design/methodology/approach: Two groups of CFPs were created from a previous single-case study to examine the learning paths of the two groups. Both groups were digitally…

This paper analyses the role and impact of beliefs, values and worldviews (BVW) in the business and work-based environment, and how they are translated and negotiated in non-spiritual and non-sacred spaces. Based on pilot research with a cohort of English Roman Catholic employees and managers conducted within a retreat setting, and as part of a…

Essential life skills such as confidence, motivation, resilience and communication are associated with better academic outcomes and better prospects in the workplace, and there is an increasing emphasis on their value, given labour market trends towards automation. While 'character' has traditionally been at the centre of British private school…

This case study describes how sociocultural and activity theory were applied in the design of a publicly funded, Canadian Language Benchmark (CLB)-based English as a Second Language (ESL) credential program and curriculum for immigrant and international students in postsecondary institutions in British Columbia, Canada. The ESL Pathways Project…

The aim of this article is to discuss how learning opportunities can be organized to promote expansive learning in work practice. The discussion draws on results from a case study examining local development work and conditions that facilitate processes of expansive learning in a work team within a public sector organization in a Swedish…

Purpose: The purpose of the paper is to show how professional tools trigger workplace learning. The daily mundane work of Swedish police officers has been studied to investigate how the use of police tools triggers learning through discussions in police practice. Design/methodology/approach: Data were collected through a field study consisting of…

This article discusses workplace participatory practices: the reciprocal process of engaging in and learning through work. The reciprocity between the affordance of the workplace (its invitational qualities) and individuals' engagement in the workplace is proposed as a means of understanding how learning through work proceeds. How workplaces…

These two documents are part of the workplace success training program provided to employees of a large metropolitan hospital. The first manual is intended for hospital employees, and the second is intended for supervisors. Included in the employee guide are an ice breaker activity, participant self-evaluation, and learning styles inventory and…

The self- and group-initiated and on-the-job learning activities of low-income women were explored in a study of a small group of low-income mothers living in the greater Vancouver area of British Columbia, Canada. During the study, the low-income women attended meetings during which a participating researcher documented the women's experiences.…

This manual is designed to provide a model for training college professors and instructors who are responsible for preparing educators and business professionals for occupations that place them in contact with young gays and lesbians. Eleven of the manual's 13 sections contain an extensive menu of practical activities, including structured…

One of a series of secondary level units on business issues, this packet focuses on the relationship between business and young employees. The packet contains a teacher's guide and a student activity section. Within the teacher's guide, an overview of activities, objectives, and time frame precedes summaries of five daily lesson plans. Also…

This newsletter contains two articles dealing with the changing shape of corporations. The article "Trends in Business Culture" argues that Wal-Mart's emergence as the largest corporation in the United States reflects the larger economic shift in the U.S. economy from production of goods to provision of abstract goods such as services…