This case study explored the unique context and dynamics of leadership in an education abroad office. The focus was on how leadership took place in the synergistic interactions among the leader, the followers, and specific situations in such an office. Interviews, observations, and document review were used to collect data. Hughes, Ginnett, and…

This study is focused on a period that poses several challenges for the development of mathematics teachers' professional identities and agency: their first year of teaching in schools. During this period, beginning mathematics teachers confront tensions and contradictions among the principles, ideals, and experiences encountered during…

This article reports on research addressing the role of incident reporting at the workplace as a textual representation of lean management techniques. It draws on text and discourse analysis as well as on ethnographic data, including interviews, recorded interaction, and observations, from two projects on workplace literacy in Sweden: a study in…

This multiple case study explored classified staff interactions with students as a strategy for increasing success. Interviews, observations, and focus groups examined interactions from the staff perspective. Findings indicate staff members enhance the educational process by providing a human connection, offering practical strategies for success,…

The purpose of this study was to identify factors that contribute to teachers' career longevity. The study gives voice to nine experienced teachers to help understand the challenges these teachers faced, the satisfaction they obtained, and the opportunities that allowed them to remain at one school for ten years or more. I use the lenses of…

The purpose of this paper is to challenge models of workplace learning that seek to isolate or manipulate a limited set of features to increase the probability of learning. Such models typically attribute learning (or its absence) to individual engagement, manager expectations or organizational affordances and are therefore at least implicitly…

In this article, we analyze interactive processes through which research groups and their statistical advisors insert new (for researchers) statistical concepts into existing research practice. Through processes of talk-in-interaction (speaking, gesture, and inscription), they assemble specimens, research workers, devices, algorithms, and texts,…

This paper demonstrates how case stories can be used to disseminate the findings of several case studies on negotiating accommodations in the workplace. It highlights the power of interactive technology and of the partnership between the researchers and the Canadian Council for Rehabilitation and Work (CCRW). The paper describes the process of…

Teaching and learning in the high-technology workplace were examined through case studies of four individuals who were selected for study because they represented a broad spectrum of personal agendas, learning styles, and backgrounds. The employees' one-on-one meetings with their managers were analyzed to identify the kinds of lessons each…