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Marko, Inazio; Pikabea, Inaki – Journal of Multilingual and Multicultural Development, 2013
The aim of this study is to develop a reference model for intervention in the language processes applied to the transformation of language normalisation within organisations of a socio-economic nature. It is based on a case study of an experiment carried out over 10 years within a trade union confederation, and has pursued a strategy of a…
Descriptors: Models, Intervention, Systems Approach, Grounded Theory
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Kingsley, Leilarna – Journal of Multilingual and Multicultural Development, 2013
This paper is based on research conducted in banks in the international banking centre of Luxembourg. Operating in the globalised context of international banking and multilingual Luxembourg, financial institutions are an ideal focal point for investigating policy and practices in complex multilingual and transnational work spaces. Two theoretical…
Descriptors: Work Environment, Multilingualism, Questionnaires, Focus Groups