This study investigates older persons engagement with digital interfaces as one important way to social inclusion. Digital exclusion and social exclusion are intrinsically intertwined, which put older persons at risk for exclusion. To construct meaningful educational practices for inclusion, more insight is needed to understand consequences of low…

In view of the potential benefits that computers can bring to older adults, it is advantageous that they acquire a basic understanding of computer function. During the COVID-19 pandemic, it became necessary to register for vaccines online, and this posed a problem for some older adults who were neither knowledgeable in using computers nor had…

Over the last decade, personal health records (PHRs) have been increasingly recognized and actively promoted by the U.S. federal government and experts as a tool for improving healthcare and containing skyrocketing costs in the U.S. More recently, the 2010 health reform legislation includes PHRs as an important means to improve the quality and…

Purpose: The issue of digital divide is widely discussed in research as well as in practice. Today, especially senior citizens are excluded from the merits of using information and communication technologies (ICT). This paper aims to study municipal projects for an inclusive information society in Russia, Austria, and Switzerland.…

Investigated were why some low income, predominantly immigrant seniors (n = 91) choose to enroll in free training and start to use computers and the Internet while others choose not to enroll. The study was conducted in collaboration with a senior center in downtown Los Angeles that provides free Internet access and training to its seniors. The…

Sixty-four seniors were introduced to computers through a series of five weekly workshops. Participants were given instruction followed by hands-on experience for topics related to social communication, information seeking, games, and word processing and were observed to determine their preferences for instructional support. Observations of…

Purpose: The purpose of this study was to identify future trends and barriers that will either facilitate or impede the narrowing of the digital skills divide among older adults during the next 10 years. Methodology: To address the research questions, this study used a modified version of the Delphi process using a panel of experts who…

A best practice guide for improving the computer skills of the elderly and disabled is presented. A set of user devices was made available to old and disabled people attending computer science courses and a Web site specifically designed for such users was presented. The analysis targeted the learners' perception of organizational and didactical…

In this article, the authors write about the myth of the "silver surfers"--those third-age learners adept at using the internet and other technologies for a mixture of formal and informal learning episodes. The notion of the silver surfer has endured since the latter half of the 1990s. It is sustained by the annual Silver Surfer week, media…

Innovations in information and communication technologies are changing society, but only 1 in 15 Canadian seniors used a computer at the turn of the millennium (Statistics Canada, 2000). Furthermore, about 1 in 5 Canadian seniors has difficulty hearing, seeing, or communicating. The primary goal of the study was to investigate the relationship…

In last month's "Adult Learning," the authors introduced the notion of "the silver surfer", a third-age learner adept at using the internet and other technologies for a mixture of formal and informal learning episodes. They suggested that neither this image nor its obverse, the truly disconnected older adult, is helpful in understanding the ICT…

Prior computer expertise represents one of the most important predictors of performance when interacting with ICT (Information and Communication Technologies) and acquiring computer skills. Due to demographic changes, the older adult will become increasingly important as a potential user. However, there is a lack of instruments for the assessment…

With the ever-increasing impact of computerized communication and information delivery, the need to encourage learning about technology is critical for the older population today as well as for soon-to-be retirees. Adler (1996, 2002, 2003) has described and defined the key benefits to seniors: enhanced communication with family and friends,…

Preparatory to establishing a computer services program for residents, Presbyterian Homes, a multi-campus continuing care retirement community, conducted an assessment of residents' computer needs, ownership, and usage. Based on the results of the needs assessment, computer resource rooms were established at each facility, with computer hardware…