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Josephine Jackson Banks – ProQuest LLC, 2021
Background: Gallup (2013) reported that 30% of the U.S. workforce was not engaged in their work which means they were not reaching their full potential or productivity level. For organizations, lost productivity due to absenteeism or less than ideal performance at work impacts company performance and bottom line. Employee assistance programs are a…
Descriptors: Employee Assistance Programs, Counseling Services, Fringe Benefits, Mental Health Programs
Iannucci, Brian A. – ProQuest LLC, 2013
Researchers have found a correlation between emotional intelligence (EI) and success in the workplace. As a result, many companies have invested a large amount of resources into EI testing during their hiring process. In the United States, corporations are spending over $33 billion on hiring, training, and development. In addition to the increase…
Descriptors: Emotional Intelligence, Scores, Academic Achievement, Undergraduate Students

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